AI Customer Support Governance

Simulate customer-support drift before an AI agent replies.

This focused demo shows what can go wrong when a support agent optimizes the wrong goal, then shows how Orienta reframes the workflow before execution.

Support Scenario

The core simulation runs locally. When the backend is available, Orienta also attempts an experimental AI deep scan and audit log.

Workflow Governance Simulator

READY
Run a scenario to see hidden drift before execution and the safer workflow Orienta recommends.

Without Orienta

The proposed AI action may be optimized for refund reduction before user rights and escalation are checked.

With Orienta

A safer action path will appear here after the governance check.
Potential Drift
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Customer Impact
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Business Impact
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Governance Intervention
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Risk score--
Risk flags--
Why it matters
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Recommended action
Experimental AI scan
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Governance Breakdown
Run the check to see detailed governance signals.